Refund policy
14-Day Money-Back Guarantee:
At Nuesta Pets, your satisfaction is our priority. While we do not accept returns, we offer a 14-day money-back guarantee for all our products. If you are not completely satisfied with your purchase, you may request a full refund within 14 days of the purchase date.
Refund Method:
Refunds will be processed to the original payment method used at the time of purchase. Please allow for the standard processing time of your payment provider to credit your account. For support, you can contact us at admin@nuestapets.com, or by clicking below!
Contact Us
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"name":"shop_pay","wallet_params":{"shopId":56928927767,"merchantName":"Nuesta Pets"}},{"name":"amazon_pay","wallet_params":{"checkoutLanguage":"en_US","ledgerCurrency":"USD","placement":"Cart","sandbox":false,"merchantId":"AQW03M605FHTE","productType":"PayAndShip","design":"C0002"}},{"name":"paypal","wallet_params":{"shopId":56928927767,"countryCode":"US","merchantName":"Nuesta Pets","phoneRequired":false,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":null,"merchantId":"G4X7S36QPBGKC","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AfUEYT7nO4BwZQERn9Vym5TbHAG08ptiKa9gm8OARBYgoqiAJIjllRjeIMI4g294KAH1JdTnkzubt1fr\u0026merchant-id=G4X7S36QPBGKC\u0026intent=authorize"}}]" access-token="e123ee1db33b73d39d6d042f1340a950" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="56928927767" cart-id="235bce44902db29872eef3c6fe093248" > <div data-shopify-buttoncontainer="true"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>
